Design your Support Contract
Every business is unique to us, and we aim to provide the best possible support based on your overall ecosystem. We ensure you are never without the support you need and can always reach us to find immediate solutions.
Για την ταχύτερη εξυπηρέτησή σας, αλλά και για σημαντική εξοικονόμηση δαπανών, διαθέτουμε συμβόλαια υποστήριξης, τα οποία συνδιαμορφώνουμε, ανάλογα με τις ανάγκες σας.
We promptly find what you need, always at the best possible price.
By prior arrangement, we provide complimentary devices until you receive your repaired equipment.
This applies both to support services for your hardware and to any spare parts or consumables you may need. For software contracts, the discount applies to additional development and configuration services that may be required.
By ensuring regular software updates, you enhance its security and functionality.
Advanced Support with a customized Contract
Advanced Support with a customized Contract
Mobile Technology’s Support Call Center is at your disposal for equipment related issues (Operating Hours: Weekdays 09:00–17:00). Special service hours can be arranged upon agreement with the client. If you have special support needs, upon agreement we offer an extended call center support. Operating Hours: Weekdays 08:00–20:00, Saturday 08:00-14:00.
We visit premises located in Attica region within 4 working hours, provided we are notified by 2:00 PM, while we cover our clients in the rest of the country through our certified partners.
Your staff can contact us, and remotely we will perform diagnostic checks, troubleshooting, upgrades, and more on your device or software.
Contactless and completely secure at the “smart” lockers outside Mobile Technology’s offices, without worrying about holidays or if your driver arrives outside business hours.
Corporate customers, using their company account, enjoy 24-hour real-time access to repair statuses and can quickly submit inquiries or report any issues via our ticketing system.
Για να συνδεθείτε πιέστε εδώ Ο λογαριασμός μου – Mobile Technology
