Prompt Electronic Shelf Label Check
Οι ηλεκτρονικές ετικέτες (ESL) έχουν μεγάλη διάρκεια ζωής μπαταρίας και σας απαλλάσσουν από προβλήματα αλλαγής. Οποιαδήποτε στιγμή, είναι πολύ εύκολο να ελεγχθούν στο σημείο τοποθέτησής τους, εξοικονομώντας σας πολύτιμο χρόνο και κόπο.
Παρακάτω θα βρείτε τα βήματα ελέγχου καλής λειτουργίας και σωστής χρήσης, που σας δόθηκαν και κατά την εκπαίδευση, για να αξιοποιήσετε στο έπακρο τη λύση σας, εξασφαλίζοντας το ανάλογο αποτέλεσμα στον οργανισμό σας.
- Ensure that the label is within the antenna’s range.
- Check for physical damage, cracks, or moisture. In such cases, the label must be replaced with a new one.
Check status e.g. low battery. If a label has been out of range for an extended period or has undergone multiple changes/flash beyond the manufacturer’s recommendations, its battery may be depleted. In such cases, the battery must be replaced, which can be done by you.
- Verify that the label and its price are properly synchronized with the central system.
- Check signal reception from the antenna or communication gateway.
- Try sending an update or price change from the management software.
- If supported, test sending a flash update from the management software.
- Observe whether the label’s display updates content or remains frozen.
- Check if the label’s LED is blinking.
We are here to support every aspect of your store operations and labels. Even if you lack the in-house staff for tasks like label design or monitoring the management system etc., we will work with you to understand your specific needs and determine the support model that suits you best.
Contactless and completely secure at the “smart” lockers outside Mobile Technology’s offices, so you don’t have to worry about holidays or if your driver arrives outside office hours.
As a corporate customer, through your company account, you have 24-hour real-time access to the status of your repairs and can instantly submit inquiries or report potential issues via our ticketing system.
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If you are a customer and an issue arises with your equipment or software, you can either create a ticket via our online Support Hub platform or notify us via email.
