Comprehensive 360ο Support to safeguard your investment
At Mobile Technology, we support the businesses that trust us, for many years beyond the initial installation of our solutions. With comprehensive equipment and software support services, we ensure smooth workflows and extended lifespan of your equipment.
Mobile Technology represents a wide range of international manufacturers, offering multiple options for support and issue resolution—either locally or through back-to-back support contracts with the leading providers.
It operates as an authorized Repair Center for the solutions we provide, always using original spare parts and consumables.
Select a support contract customized to your requirements. This guarantees availability and SLAs with agreed response/resolution times, ensuring support whenever you need it.
With an MDM (Mobile Device Management) solution, you gain remote, continuous oversight of your equipment and applications, proactively preventing problems before they affect your operations or resolving them in real time.
Contactless and completely secure at the “smart” lockers outside Mobile Technology’s offices, without worrying about holidays or if your driver arrives outside business hours.
We invest systematically in our staff’s training and in the use of diagnostic tools, enabling Mobile Technology to obtain expertise certifications in repair and support for the products of Honeywell (Platinum Partner), ZEBRA (Zebra Premier Solution Partner), Bixolon (Certified Partner), and more.
Our skilled technical team ensures rapid assesment, escalation, and resolution, keeping downtime to a minimum.
Corporate customers, using their company account, enjoy 24/7 real-time access to repair statuses and can quickly submit questions or report any issues via our ticketing system.
As a customer, if any issues occur with your equipment or software, you can quickly submit a ticket through our online Support Hub platform (https://www.mt.com.gr/supporthub.asp) or contact us via email.
You will receive a written quote, and once approved, you can send your equipment to our offices for repair. Alternatively, by prior arrangement, we can provide on-site service at your premises.
Exclusive Support from Mobile Technology
Exclusive Support from Mobile Technology
Your hardware is our primary concern, this is why our technical team ensures its optimized operation.
We provide comprehensive support even after the installation and integration of electronic shelf labels with your ERP.
For our customized applications, we deliver specialized support to avoid downtime and achieve seamless operational workflows.
Για εξειδικευμένες ανάγκες της επιχείρησής σας διαμορφώνουμε επιχειρησιακά συμβόλαια που θα σας καλύπτουν για κάθε περίπτωση και θα απολαμβάνετε προνομιακή μεταχείριση.
Μέσα από το κινητό, το tablet, τον υπολογιστή σας μπορείτε να έρθετε σε επαφή μαζί μας, μέσω του εταιρικού λογαριασμού σας, και να μας στέλνετε τις ερωτήσεις σας ή να παρακολουθείτε την πορεία των επισκευών σας.







